Terms of Service

1. Acceptance of Terms

By accessing or using YardPartner ("the Service"), operated by YardPartner LLC, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

YardPartner is a business management platform designed for landscaping and snow removal companies. The Service provides tools for scheduling, crew management, invoicing, client communication, and related business operations.

3. User Accounts

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You may not share your login with anyone else. Each person who uses the Service needs their own login, so invite your team members to your business account instead of sharing yours

4. Subscription and Payment

• New businesses start with a free trial, and no payment method is needed to start it. The trial lasts 60 days from sign-up, with full access the whole time.
• After the free trial, continued access to the Service requires a paid subscription
• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• Annual subscriptions are billed upfront and no refunds are issued for the remainder of the billing period upon cancellation
• If you subscribe through Apple's App Store, Apple bills and manages that subscription, and Apple's terms govern its renewal, cancellation and refunds
• If you subscribe from our Android app, you pay YardPartner directly through Stripe's checkout, and we report that purchase, including its amount, tax and region, to Google as Google Play requires
• When your customers pay you online through the Service, Stripe processes the payment on your own connected Stripe account. You are the merchant of record and pay Stripe's processing fees.
• In addition to Stripe's fees, YardPartner charges a platform fee on each online customer payment: 0.6% of a card payment and 1.1% of a bank (ACH) payment, up to $10.00 per ACH payment. The fee is deducted from the payment you receive; your customer pays only the invoice amount.
• If you refund a customer payment, Stripe's processing fees and YardPartner's platform fee on that payment are not returned
• We reserve the right to modify pricing with 30 days notice

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the Service or servers
• Upload malicious code, viruses, or harmful content
• Collect user information without consent
• Resell or redistribute the Service without authorization

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

• You retain ownership of all data you upload to the Service
• We may use aggregated, anonymized data for analytics and service improvement
• We implement industry-standard security measures to protect your data

7. SMS Communications

If you or your customers opt in to SMS notifications:

• Message and data rates may apply
• Message frequency varies based on service activity
• Reply STOP (or ALTO) to opt out of SMS messages at any time
• Reply START to opt back in. If more than one business texts you from the same number, START may not restore messages from all of them
• Reply HELP (or AYUDA) for assistance
• Consent to receive text messages is not a condition of any purchase
• Carriers are not liable for delayed or undelivered messages

8. Intellectual Property

The Service, including its design, features, and content, is owned by YardPartner and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of the Service without written permission.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YARDPARTNER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Termination

• You may cancel your subscription at any time in your account settings or, if you subscribed through Apple's App Store, in your Apple account settings
• We may suspend or terminate your account for violation of these terms
• While your account is open, an owner or an admin who manages billing can download a copy of your business's records at any time from Settings; each prepared file can be downloaded for 7 days after you request the export, and expired files are removed by a daily cleanup
• Upon termination, you may request an export of your data within 30 days

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. When we change these Terms in a way that needs your agreement, the Service will ask you to accept the updated Terms. If you accepted the earlier Terms before the update took effect, you can keep using the Service as before for 30 days from that date. After that, or if we have no earlier acceptance on record, you must accept the updated Terms to keep using the Service.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms, please contact us at:

Email: info@yardpartner.com